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What Services do we offer?

 

  • Sales of Computer Hardware, Software and Peripherals
  • Technical Support
  • Network Installations and Support. Wireless or Cabled.
  • Microsoft Product Training
  • Website  Design and Hosting
  • Rent-a-SysAdmin - with this we will provide a systems administrator for your company, on call, 24/7, whenever you need one. 
  • Discount for Seniors (on presentation of a valid seniors concession card)


 
 

Costs Involved.

 
Technical Support
  • Call Out to Location : $95/h up to 2 Hours. Thereafter, $75/h
  • Via Email : $15 per e-mail response. Up to 5 e-mail responses. If not resolved, further e-mail's will not be charged, unless a call-out is required.
  • Via Phone : $15 per 15 minutes up until 1 hour MAX. If not resolved, e-mails will not be charged, however should a call-out be required, that will be charged for.
  • Remote Assistance : If remote assistance has been previously set up, this will be charged at $1 per minute. up to 30 minutes. Thereafter, Call-out may be required.
Network Installations
  • Wireless Install : $150 flat rate
  • Cabled Install   :  FREE Call-Out for initial site inspection and quotation.Install will be charged at $75/h + materials. up until quoted estimated time. Customer will NOT be charged over the quoted amount.
Computer Hardware, Software and Peripherals
  • All custom built PC prices include cost of building, and personal delivery to your location (within the greater brisbane area). PC will be setup at your location, and proven to be functional to your satisfaction.
  • All other hardware will incur a $20 delivery fee, or smaller items can be posted via auspost, larger items via DHL. Delivery Fee includes basic setup, such as instaling printer cartridges, plugging in peripherals etc. If required to stay on site for longer than 30 minutes, a call-out fee may be charged.
  • Microsoft Product Training : Covering the basics of Office (Word, Excel, Access, Powerpoint). this is a 3 hour training session at your location. Cost is $150. 
Website Design and Hosting
  • A tailor made package will be quoted to suit your needs. prices are gauranteed to be competitive!
Rent-a-SysAdmin
  • Why have a junior technician on site, when you can have a senior experienced technician offering an on-call service when you need him!  Saves time and money!
  • Costs Involved - There are 4 available options. 
  1. 24/7 On call. $120/h between 8am - 5pm. $150ph between 5pm - 8am.
  2. $3500 per month. Unlimited call outs or duration. *
  3. $30 000 for 12 months. regardless of amount of call outs or duration.  **
  4. $60 000 for 12 months. Permanent On Site, Qualified Systems Administrator. ***

Seniors Discounts

A discount of 50% on all labour related work.
This includes Technical Support, Product Training, and Network Installations. 
A seniors concession card, can NOT be used for a business. 
 
 
 
 
* Payment required up front
** + ***Payment plans available.